Developer Services Student Worker

Unity Technologies

Studiejob
Storkøbenhavn

Copenhagen
Developer Services Student Worker
Copenhagen, Student worker
We are looking for tech supporters in a brand new team within Unity. You can be part of this from the very beginning and help shape the team! The team is called Developer Services Support, and this is our vision:

We aim to be a world-class first point of contact for all of Unity’s awesome developers. We strive to help you, our customers to achieve your deadlines, goals and all your Unity dreams.

The CDS (Core Developer Services) group, which the new team is a part of, is made up of about 30 or so cool people with varying technical backgrounds. We enjoy what we do and work in a very collaborative, positive and supportive work environment.

You will enjoy a super fun and awesome place to work with a great culture with lots of opportunities to learn new things.

This role is part time and will include non-traditional working hours as the help desk is open 2pm to 10pm.

Responsibilities

  • Act as the first responder to Unity developer issues
  • You’ll be working with documentation by helping us build our run books, scripts and knowledge base from the ground up
  • Customer onboarding
  • Monitoring and updating our self service portals
  • Communicating with our customers, by keeping them informed of progress, notifying them of changes and any outages
  • Escalate service requests as needed

Requirements

  • Currently studying a Bachelors or Masters Degree in Computer Science, Information Technology or another relevant course
  • Excellent written and spoken English skills
  • Strong interest in technology
  • Great problem-solving skills
  • Proactive and able to manage multiple priorities

Bonus points

  • Passion for gaming
  • Knowledge of one or more programming Languages e.g C, F#, C++

Who we are
Unity is the creator of the world’s most widely-used real-time 3D (RT3D) development platform, providing content creators around the world with the tools they need to build rich, interactive 2D, 3D, VR and AR experiences. In fact, apps made with Unity reach 2.7 billion devices worldwide, and were installed more than 24 billion times in the last 12 months.

The global engineering team keeps Unity at the forefront of technology and — working alongside partners like Magic Leap, Google, Facebook, Oculus and Microsoft — ensures optimized support for the latest technology and platforms. Unity is powering the real-time revolution, expanding beyond games and breaking into other industries including automotive, film, architecture, engineering, construction and more.

Unity is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

#LI-JH1 #INT

Job details
Location Copenhagen

Department University

Job type Student worker


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Studiejob
Storkøbenhavn
IT
Naturvidenskab
Teknik & Teknologi
IT - Hardware
IT - Netværk & Telekomm.
IT - Software



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