Technical Engineer Trainee to Join Our Growing IT Security Company

Omada A/S


Technical Engineer Trainee to Join Our Growing IT Security Company

Are you triggered by solving complex problems and helping customers and partners overcome their technical difficulties? Then the Omada Trainee Program for Technical Engineers is the right challenge for you.

Your responsibilities as Technical Engineer Trainee
As our Technical Engineer Trainee, you will join our Danish based team which remotely covers projects all over the world, and who interacts with customers, partners, and other departments on a daily basis. The assignments will primarily be making analyses, doing bug fixes, handling features and service requests.

We will make sure you are well trained both in our award-winning Identity and Access Management (IAM) solution and in the technologies needed. You will, therefore, start by getting an overall introduction to Omada and our IT security IAM solution. After completion of this, your real training begins. You will be assigned a dedicated mentor that will guide and help you through your traineeship.

Together you will start to:

  • Work on incidents registered in our IT Service Management Portal and lead the resolution process.
  • Interface with Professional Services (PS) and Research & Development (R&D) departments to identify root cause and resolution, which you will communicate to the customer or partner in a clear, concise and service minded manner.
  • Perform daily/weekly/monthly checks at customers who have purchased our Advanced Solution Support.
  • Facilitate and deliver service requests defined in our Service Catalog, efficiently and effectively.

You will start with 1 month of dedicated training in our solutions, followed by 1 month of handling tickets together with your mentor. After that, you will follow our professional service team for 1 month, getting insights into how our consultants implement our solutions to customers. From then on, you will continue training with your mentor.

You will also keep yourself updated with the latest product updates and new technologies and contribute through your investigation of problems to enhance the product knowledge. You will also make future support easier through correct documentation.

Your qualifications and experience
You have a relevant education within IT, Mathematics, Engineering or similar (for example, a Master’s degree) where you have learned to structure and analyze tasks, apply logical thinking and a have pragmatic and practical approaches to solving problems.

You probably have experience with MS SQL Server or other database technologies and have general knowledge about business processes and life cycles in enterprises. Experience with the .NET framework and JavaScript (jQuery) is an advantage.

Finally, you quickly grasp different types of technologies, and you have the ambition and are committed to providing world class customer service.

You need to master the English language in writing and orally, as we are an international company. Skills in Danish and German are also a plus.

Omada at a glance
We are experts in cybersecurity, taking our customers by the hand, helping them take IAM to the next level. Here, you join a high-growth, international IT software company, headquartered in Denmark, with people across 6 locations in Europe and the US. In just a matter of years, we have grown from 60 to 300 employees and we expect to expand with another 150 towards 2020.

The Omada product is rated as one of the very best in the world by analyst firms like Gartner, Forrester, and KuppingerCole and we have a high focus on continuously developing our product to meet our customers’ business requirements.

The trainee program starts on August 1st, 2019.

Since 2000, Omada has focused on using identity to create measurable business value. Identity, managed the Omada way, simultaneously improves security, efficiency, cost control, and regulatory compliance throughout any organization. Identity can accelerate digital transformations, smooth M&A integration, and enable deeper relationships with suppliers and customers. Few technologies have the potential to impact so much. Belief in this essential role of identity unites our organization, fuels our innovation, and strengthens our collaboration with partners. We’ve pioneered many of the best practices in use today, and are passionate about taking identity management even further. DO MORE WITH IDENTITY.

Login for at se hele opslaget

Dette jobopslag er kun tilgængeligt for vores brugere. Log ind eller opret en profil - det er gratis og tager kun to minutter.

Log ind med sociale medier

Log ind med din karriereprofil


Glemt kode Ny bruger

Løbende ansøgningsfrist

Angiv venligst i din ansøgning, at du har ansøgt opslaget via Studerende Online

Marketing & Business
Matematik, Fysik & Nano
Teknik & Teknologi
Data & analyse
Forskning & Udvikling
IT - Software

Omada A/S - hurtigt overblik

Østerbrogade 135
2100 København Ø
Logo: Omada A/S
Efterspørgsel efter nye talenter

Hvilke jobtyper og arbejdsområder udbyder vi normalt og hvor mange nye talenter søger vi efter?


Få mere info omkring vores virksomhed på vores egne websider:

Omada A/S i Google

Er der andre informationer om os, som du burde vide? Se, hvad en Google-søgning siger.
Vi benytter cookies til statistik, sociale medier, bedre brugeroplevelse og advertising via tredjepart. Brug af sitet forudsætter accept af vores privatlivspolitik. Accepter