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Technical Account Representative

Chr. Hansen A/S



Location: USA : West Allis
State:
Country: USA

Do you want to pioneer science and improve food and health for more than 1 billion people every day?
At Chr. Hansen, we work to improve food and health and our natural ingredients are consumed by more than 1 billion people every day.

Our success is built on more than 140 years of innovation and a commitment to ensure the wider adoption of natural ingredients. This allows us to expand innovations into new areas, and to continue working towards a better world. As a global market leader in bioscience, we have the opportunity to address important global challenges such as food waste, healthy living and sustainable agriculture – and we need the brightest and most passionate people on board to succeed. Want to join us?

The team for you to join
HR and recruiting manager to provide this description

What would your role look like?
HR and recruiting manager to provide this description

Who are we looking for?
HR and recruiting manager to provide this description

What we offer you?
Since 1874, Chr. Hansen has been at the forefront of innovation and continuously expanded into new areas for a more sustainable future. Joining Chr. Hansen is your opportunity to take part in pioneering science basing on a superior technological platform. We value people who can come up with new ideas and who want to form their own work practice and methods.

Our business is built on sustainable principles by using nature resources, and we want to keep moving the frontier. Chr. Hansen offers the best opportunities for both personal and professional development owing to our constant innovation. We believe that engagement matters, and therefore we strive to make an optimal environment for development by promoting a collaborative culture with the passion to make a difference.

General Summary
This position works independently and is primarily responsible for working with Foodservice Channel Manager and National Account team for the purpose of advancing the growth of the Natural Color Division (NCD) by fostering and maintaining the technical relationships with assigned customers. This position requires significant relevant experience in multiple applications segments, good interpersonal skills and sound scientific competency. Travel expected to be 40-50%.

Principal Duties And Responsibilities (* = Essential Functions)

    • *Provides technical leadership and accountability to the group, to customers and the Color Division.
    • *Travels to and interacts directly with customers for the purpose of training and advising on the uses of Chr. Hansen colors, project generation and project updates.
    • *Maintains US view of foodservice co-manufacturer projects, keeps Foodservice Channel Manager and account managers apprised.
    • *Works closely with assigned account managers to ensure all aspects of customer technical needs are met.
    • * Executes simple application projects for customers. Creates custom demos to support presentations.
    • *Maintains safe working environment by practicing and coaching in established safety procedures.
    • Provides technical recaps and documents through CRM system.
    • Provides in-person consultation and assistance to customers at both the laboratory and plant level.
    • Creates customized technical presentations as needed for external and internal customers
    • Photographs food and beverages for presentations.
    • Writes new and follows established SOP’s.
    • Develops and maintains all appropriate information databases.
    • Keeps accurate research notes and document in an electronic notebook.
    • Write interim and final project reports for internal and customer use.
    • MS or PhD. in Food Science or related field, or BS with significant commensurate experience.
    • Thorough understanding of food and beverage applications and processing in two or more application segments.
    • Culinary experience a plus.
    • Ability to read, write and speak English is a requirement for this position.
    • Ability to distinguish colors in a wide variety of applications and media. Must have excellent color vision. (Color Vision Testing Required.)
    • Ability to write and conduct technical presentations internally and externally, explaining the use of Chr. Hansen colors in food and beverage applications.
    • Ability to read, collect data, analyze, and interpret technical information.
    • Ability to write and present reports and technical papers.
    • Ability to work with mathematical concepts such as percents and pppm.
    • Ability to apply principles of logical/scientific thinking to a wide range of problems, and to interpret and use nonverbal symbolism (formulas, scientific equations, etc.).
    • Ability to operate a variety of standard laboratory equipment and instrumentation (such as blending equipment, pH meters, spectrophotometers, etc.).
    • Possess a working knowledge in Microsoft Office programs. SAP experience is a plus.

    Knowledge, Skills & Abilities

      Working Conditions
      Working environment is generally favorable. Lighting, temperature and noise levels are adequate with occasional exposure to cold temperatures. Personal Protective Equipment is required when working in the laboratory. This includes a lab coat, and if necessary, safety glasses, dust mask or gloves. When working in the applications pilot plant, a hair/beard net, safety glasses and safety shoes are required and GLP guidelines must be followed.

      Physical Demands
      While performing the duties of this job, the employee is frequently required to stand, walk, talk and hear. The employee is regularly required to lift and/or move materials or equipment up to 25 lbs. and occasionally required to lift up to 50 lbs. Use of hands to handle or touch objects, tools or controls is frequently required. Specific vision abilities required by this job include vision, color vision, depth perception and the ability to adjust focus. Employee is occasionally exposed to moving mechanical parts, fumes or airborne particles and toxic or caustic chemicals.

      Do you know someone?
      If it is not the job for you, but perhaps you know someone who might fit and be interested, please share this job link to him/her. Thank you for your referral.

      About Chr. Hansen
      Chr. Hansen is a leading, global bioscience company that develops natural ingredient solutions for the food, nutritional, pharmaceutical and agricultural industries. We develop and produce cultures, enzymes, probiotics and natural colors for a rich variety of foods, confectionery, beverages, dietary supplements and even animal feed and plant protection. We have been delivering value to our partners – and, ultimately, end consumers worldwide – for over 140 years. We are proud that more than one billion people consume products containing our natural ingredients every day.

      Social responsibility is an integral part of Chr. Hansen’s vision to improve food and health. In 2019 Chr. Hansen was ranked as the World’s Most Sustainable Company by Corporate Knights thanks to our strong sustainability efforts, our talented employees and the many collaborative partnerships that we have with our customers.

      If you need more information?
      Read more about a career at Chr. Hansen here: https://www.chr-hansen.com/en/career

      • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
      • Please view Equal Employment Opportunity Posters provided by OFCCP here.
      • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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      Placering
      Bøge Allé 10-12
      2970 Hørsholm
      Logo: Chr. Hansen A/S
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