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IT Supporter (3-month to possible 1 year employment contract)

KMD A/S



Warsaw, Inflancka 4A, contract of employment, fixed-time 3 months

You will join newly created team responsible for efficient flow of incoming IT requests submitted by internal KMD Business.

You will have a chance to learn ITIL foundations and processes while cooperating with Service Desks and external suppliers thru ITSM platform - Service Now

You can be our candidate if:

  • You are a graduate or a student of at least 3rd years of study in Information Technology
  • You are available for at least 30 hours weekly (between 8:00- 17:00) for 3 months (with the possibility to extend the cooperation)
  • You are open-minded and ready for challenges
  • You want to start your adventure with basics of IT support processes

After your morning coffee you will be:

  • Responsible for efficient support ticket flow between service desk and external supplier
  • Informing Service Desk about noticed issues/gaps identified in received tickets
  • Assisting in ITIL Request Fulfilment process as supporter

We want you in our team if you:

  • Can understand IT jargon and are able to interpret and categorize IT requests
  • Have basic understanding of IT Support processes
  • Have proficiency in both English and Polish (speaking and writing)
  • Have the ability to collaborate and perform as a team player

During the time with us you will learn and practice:

  • How ITIL works in practice
  • How the IT Service Management organization works
  • What a Scandinavian work culture means
  • How an international corporation works

You will love working with us because of:

  • Scandinavian Culture and Workplace

Earn Competitive hourly rates/salary

Enjoy MyBenefit Cafeteria system with wide range of services

Make the most of your work and life

Sport & passion communities and CSR initiatives

Work in a human-oriented company

Use high-level equipment

Feel good at green and ergonomic office and enjoy surprise treats

  • Meaningful and impactful work

Be part of the company, that makes an impact that lasts - create and implement technological solutions

And improve the lives of millions of people in public and private sectors

  • Talented and Trusted People

Cooperate with open-minded colleagues

Work with experienced managers in the atmosphere full of trust

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Opslagstype
Studiejob
Geografi
Udlandet (øvrige)
Uddannelse
IT
Naturvidenskab
Teknik & Teknologi
Arbejdsområde
IT - Hardware
IT - Netværk & Telekomm.
IT - Software
Rådgivning & Support
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KMD A/S - hurtigt overblik


KMD A/S
KMD A/S
KMD er blandt nogle af Danmarks største it- og softwarevirksomheder. KMD leverer it-løsninger til erhverv og det offentlige

Placering
Lautrupparken 40-42
2750 Ballerup
Logo: KMD A/S
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https://studerendeonline.dk/job/1498263/
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