Internship, User Research

Consumer Experience, Quality Management, Malmö

Job Description
Consumer Experience, also known as CX, is a player’s holistic perception of their experience with our game. Massive Entertainment's CX-Department is made up of User Researchers, Community Developers, Data Scientists, Content Creators and Project Managers whose ultimate goal is to put the player-first and empower our game development teams with player insights.

As a User Research (UR) Intern you’ll primarily collaborate with our User Researchers to set-up, run (moderate) and consolidate user testing/ game studies. Your efforts will directly impact updates to our Live games and future productions.

Responsibilities

• Moderating user testing studies and collecting feedback based on development needs.
• Screening participants to find the right consumer profile for user testing;
• Compiling collected data and feedback for reports.
• Setting up our Game Lab.
• Assisting with various ad-hoc tasks (e.g. bench-marking other games) which will ultimately provide important insights to our game developers.

Qualifications
You as a person
You have an enthusiastic, inviting personality and are able to tackle problems head-on. You have an easy time connecting with people, making them feel at ease and you have full fluency in English (our company language). You strive to learn and improve whilst being proactive and autonomous. You’re passionate about games, user research and most importantly, people.

In addition to the above, you must meet our internship requirements (top of page) and the below:

• Currently studying Behavioral Science, Market Research, UR, UX, Game Design, a similar relevant field and/or equivalent practical experience.
• Advanced knowledge of MS Office (specifically Excel and Power Point).
• Passion for games and the gaming-industry.

Sounds good?
Let us know
Apply now