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User Experience Student Worker


User Experience Student Worker

Do you want to work at the interface between IT and the business? If you are eager to learn more about user experience, we may have just the right spot for you in BESTSELLER IT.

Do you want to work at the interface between IT and the business? If you are eager to learn more about user experience, we may have just the right spot for you in BESTSELLER IT.

We are looking for a student worker to join our team and contribute to making our self-service portal truly come alive across all of BESTSELLER.

Your team and role
You will join a close-knit and ambitious team of developers, specialists and analysts, working with our self-service portal ServiceNow. Our environment is agile, and we always look for new ways of creating value, while continually improving our existing solutions.

As User Experience Student Worker, you will focus on increasing the awareness, understanding and use of the self-service portal in our business. You will be collecting and analysing data on our end-users and how they interact with our self-service portal. You will be acting as a sparring partner to your IT colleagues and providing feedback on user experience that will enable us to develop a more intelligent and user-friendly self-service experience.

Your tasks include:

  • Developing and maintaining personas
  • User interaction journey and design
  • Implementing a virtual agent (intelligent chatbot technology)
  • Improving the quality of the content on our self-service portal
  • Strengthening our self-service offerings
  • Driving initiative to raise employee awareness of the self-service portal.

Your profile

  • Currently enrolled in a relevant Bachelor’s or Master’s degree, e.g. within information science, digital design, communication, anthropology or information technology
  • Fluent in English, spoken and written
  • Understanding of research design and analysis
  • Knowledge of user experience is considered an advantage.

You will be collaborating with several people both inside and outside IT, so it is key that you thrive in an outgoing role that requires you to meet our users at eye level and understand their view points and challenges. In addition, it is important to us that you have strong communication skills and know how to bridge the gap between IT and our end users. Finally, you do not shy away from challenging “as is” – when it comes to suggestions for improvement, we are all ears and hope that you will bring new perspectives into our team.

We look forward to hearing from you!
If you have any questions, please contact Kristian Dahl on +45 30 85 27 99. Otherwise, send us your CV and application as soon as possible and no later than 15 March 2021. We review applications on an ongoing basis and reserve the right to remove the ad, when we have found the right candidate.

We are more than 200 people strong with our primary location in Denmark and hubs in Spain and Germany. We are excited about what we do, but there’s more to us than our tech stack. We are young at heart and thrive in a flat organization. Our teams are agile and empowered with end-to-end responsibility. We want to be at the forefront of the newest technologies, and we move forward together. Every day. If you want to play a significant part in empowering our business, then welcome to BESTSELLER IT. BESTSELLER IT is part of the worldwide fashion company BESTSELLER. For more information, please go to www.about.bestseller.com.

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Ansøgningsfrist d. 15.03.2021
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Udlandet (øvrige)
Teknik & Teknologi
Data & analyse
IT - Software
Internet & Multimedia
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7330 Brande
Logo: Bestseller
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