Få opslag som dette inden alle andre

Customer Success Intern

WasteHero



WasteHero Aarhus Internship

Salary Unpaid

WasteHero is growing... fast. We’ve got customers all around the world who are central to our ongoing success, and we need your help to ensure we respond to their queries quickly, pass on their feedback in a structured manner, and blow their minds with amazing customer service.

You will be part of an organization which is on a mission to redefine the modern-day waste management industry. Apply and become part of a group of talented and like-minded people.

You will be part of our Aarhus office (able to work onsite) and work closely with our existing team. We recruit interns who we believe have the required abilities and ambition to get either a permanent or part-time position afterwards. During your internship, you will be trusted with a lot of responsibility, and have control over your own projects

Description
As a Customer Success Intern at WasteHero, your responsibilities will include:

  • Maintain and adapt processes to ensure that new customers are onboarded successfully, receive value quickly and get a great first experience with WasteHero.
  • Act as a trusted advisor for our customers, making sure all enquiries are researched and responded to in a professional and friendly manner.
  • Serve as the customer’s voice and provide continuous feedback to your colleagues in product development and sales in order to respond to current and emerging needs.
  • Work closely with the product and UI/UX team to develop improvements for our suite of products.
  • Identify areas and implement strategies that will help customers receive the knowledge and support they require rapidly and proactively.
  • Constantly iterate on processes and contribute to our growth by creating new content, playbooks, and processes.
  • Develop processes and relationships that increase retention and loyalty of our customers to ultimately increase renewal rates.
  • Monitor health scores, satisfaction levels, and customer engagement.
  • Maintain and update data in customer success management software.

Versatility, initiative and willingness to take on a challenge are a must. One day you could be onboarding a new customer, the next you could be creating mockups for our product team based on customer feedback.

Requirements:

  • Fluent in English (Fluency in Danish is a bonus)
  • Thrives in a social role and gains energy from talking to our customers
  • Brings a self-starter attitude to work every day and isn’t afraid to take initiative
  • Has exceptional communication skills and is collaborative between departments
  • Enjoys versatility in their daily tasks and is willing to help drive changes throughout the company
  • Is highly organized and detail-oriented

About WasteHero
WasteHero is on a mission to redefine the category for modern day waste management software with the use of data. 90% of the world’s waste is collected at the wrong time.

At WasteHero we help cities and businesses reduce their CO2 emissions and collection costs by as much as 50% by monitoring the fill level in the bins and containers in real-time so we can dispatch collections at just the right time. We are a fast-growing and ambitious company with a solution touching customer in 35+ countries. We’re venture backed from Silicon Valley investors. We are determined not to stop before we are the world-leading provider of the most sustainable and cost-efficient solution for modern waste management software.

About the Team
We are passionate product builders who love to create high-quality software platforms that cities and companies can use to avoid wasting resources emptying empty bins and avoid overflowing ones.

At WasteHero, we believe that technology has the power to make waste collection more efficient and sustainable. Our mission is to empower our customers to become greener, cleaner, and smarter. The company encompasses a highly diverse team (10+ nationalities) of 30 skilled and lovely people working together in cross-functional teams ranging from sensor, cloud, sales and growth!

Benefits

  • You thrive in a relaxed but ambitious environment
  • You enjoy being trusted to deliver, without micromanagement and like influencing what you do
  • Being a part of a multinational and social team of dedicated colleagues sounds appealing to you
  • Work in a great office space at a nice location in the heart of Aarhus

Do you fulfil the requirements and can see yourself thriving within a fast-paced company? Does WasteHero sounds intriguing for you, and does it match the description for your autumn internship. if so, we would love to hear from you!

For more information or questions please contact us at ahinrichs@wastehero.io

or phone number +4560481851

Opslaget er indhentet automatisk fra virksomhedens jobsider og vises derfor kun som uddrag. Log ind for at se det fulde opslag eller gå videre til opslaget her:

læs opslaget hos WasteHero



gem
husk frist
print
send til mig
Ansøgningsfrist: snarest muligt
Geografiske områder

Jobsøgerinteresse

Hvor meget interesse vækker opslaget hos de jobsøgende? Log ind og se, hvor populært opslaget er.



Angiv venligst i din ansøgning, at du har set opslaget i StuderendeOnline

Ansøg
Opslagstype
Praktikplads
Geografi
Udlandet (øvrige)
Østjylland (Aarhus)
Uddannelse
IT
Teknik & Teknologi
Arbejdsområde
Human Resources
Rådgivning & Support
Få opslag som dette inden alle andre

WasteHero - hurtigt overblik


WasteHero
WasteHero
WasteHero er en dansk teknologivirksomhed, som fokuserer på optimeringen af affaldshåndtering i hele verden. Vi mener at alle former for affald skal håndteres på en bæredygtig måde, men samtidig sikre fordele for både organisationer og byer.

Placering
Inge Lehmanns Gade 10
8000 Aarhus
Logo: WasteHero
Efterspørgsel efter nye talenter

Hvilke jobtyper og arbejdsområder udbyder vi normalt og hvor mange nye talenter søger vi efter?


Webside

Få mere info omkring vores virksomhed på vores egne websider:

https://www.wastehero.io/


WasteHero i Google

Er der andre informationer om os, som du burde vide? Se, hvad en Google-søgning siger.




https://studerendeonline.dk/job/1680705//
Karriereprofil i Jobbanken
Opret karriereprofil: Automatiser din jobsøgning med jobagenter, få adgang til nyeste job før andre og bliv synlig for arbejdsgivere med en talentprofil.
nej tak, tag mig til jobopslaget
nej tak, vis ansøgningsinfo
HPT