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Student Worker, IT Supporter

Genmab

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Student Worker, IT Supporter

Genmab is focused on the creation and development of innovative and differentiated antibody products, with the aim of improving the lives of cancer patients.

The Role

Genmab is growing and as we introduce modern ways of working and tools, we are looking for a Student Worker in IT to be based at our HQ in Copenhagen.

You will be a part of our Global IT organisation and be a vital part in solving the issues our colleagues have. We're driven by providing a great user experience and the adoption of platforms like Microsoft 365 that we use.

We help the users face to face in our office or virtually via Teams, and you'll be working with the other colleagues helping the different business areas we have at our HQ.

The position reports to the Head of User Support and the position is based in Copenhagen.

We estimate around 10 hours per week for this position.

Responsibilities

  • Solve incidents received in our Service Desk tool
  • Provide effective guidance on any standard software and hardware
  • Installation of client equipment
  • Configure, deploy and maintain end user devices
  • Identify, diagnose and resolve first line IT problems for end users
  • Deliver, tag, setup and assist in the configuration of end-users hardware, software, and peripherals
  • Coordinate timely repair of hardware covered by third-party vendor maintenance agreements
  • Application administration of systems handed over from the back-office.
  • Create documentation for external use

Requirements

  • Relevant ongoing education within the IT profession
  • Experience with supporting devices, Microsoft Office products, and AV and meeting room equipment
  • You have good communication skills in both English and Danish, and a collaborative mind-set

Moreover, you meet the following professional requirements:

  • Driven by giving colleagues a great work experience
  • Love working in a team and work closely with team mates
  • Ability to be proactive, enthusiastic, and goal orientated
  • Strong communication skills - both oral and written

If you would like additional information about this position before applying using the link, please contact Senior Talent Acquisition Manager, Jannie Jensen (jjn@genmab.com).

Genmab employees work with determination and with respect for each other, consistent with our core values, to achieve our common goals. We give individuals and teams the autonomy to drive development of innovative products and solutions, knowing that integrity is a core value throughout our company. Genmab will offer the successful application a challenging position, where the right candidate will have the opportunity to work with highly specialised people across functions in an informal, multicultural culture, all aiming to make a difference for cancer patients.

Teamwork and respect are central pillars of Genmab’s culture and we therefore ensure an inclusive, open, and supportive professional work environment across our international locations. We believe that fostering workplace diversity across social, educational, cultural, national, age and gender lines is a prerequisite for the continued success of the company. We are committed to diversity at all levels of the company and strive to recruit employees with the right skills and competences, regardless of gender, age, ethnicity, etc.

Please note that if you are applying for a position in the Netherlands; Genmab’s policy for all permanently budgeted hires in this location is to offer a temporary agreement for one year, followed by a contract for indefinite time regardless of seniority.

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Genmab - hurtigt overblik


Genmab
Genmab
Genmab is a publicly traded, international biotechnology company specializing in the creation and development of differentiated antibody therapeutics for the treatment of cancer. Founded in 1999, the company has three approved products in collaboration, a broad clinical and pre-clinical product pipeline and four proprietary next generation antibody technologies.

Placering
Kalvebod Brygge 43
1560 København V
Logo: Genmab
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