Administrative Coordinator – North American Office

This new position will coordinate the administrative and data needs across various platforms including FileMaker, CRM, Excel, and PowerPoint. You’ll be part of our Enrollment Management team who works with prospective and applying students, and you’ll also support administrative and data needs for Curriculum Integration, Alumni, and other functions of the DIS North American Office (NAO). You’ll develop competence by performing structured assignments with guidance and direction, and learn to identify and come up with innovative solutions to help the team make data-driven decisions in admissions and enrollment, curriculum development, and beyond.

Job Tasks & Responsibilities
50% Enrollment Support & Administration

• Manage dashboards and reports related to enrollment capacity, cancellation trends, course enrollment data, and other tools used for tracking and forecasting DIS enrollment
• Develop and oversee administrative and operational workflows and make recommendations to improve efficiency and effectiveness in alignment with department goals
• Become a superuser of our Customer Relations Management (CRM) system: learn the ins and outs of the software, build and maintain workflows, and test new features in collaboration with local and overseas colleagues
• Create reports, presentations, and data visualization tools
• Support Enrollment team with data entry, student registration, and managing team resources.

30% Curriculum Integration Support & Administration

• Produce and maintain Curriculum Integration tools and resources for university partners, to help on-campus departments review and approve DIS curriculum, with the goal of transparent and efficient course approval and credit transfer.
• Implement and manage annual review of DIS partner university study abroad websites to ensure alignment between DIS curricular offerings and program visibility to specific majors and departments on campus
• Create reports on student academic demographics and enrollment trends
• Research U.S. university academic offerings in order to inform DIS curriculum development

20% Other Duties as Assigned

• Coordinate scholarship applications and support scholarship committee
• Conduct market research and create ad hoc reports for various NAO departments
• Support DIS alumni community administration including finding DIS alumni

Qualifications
Required Qualifications

• BA/BS or a combination of related education and work experience to equal four years
• Ability to apply knowledge and skill to a recurring task or activity with emphasis on precision and timeliness of execution.
• Detail-oriented, self-directed, and the ability to handle multiple tasks with a flexible, positive, proactive attitude
• Ability to clearly and respectfully communicate and collaborate with individuals from a variety of cultural backgrounds

Preferred Qualifications

• Love of data-driven decision making and an administrative whiz
• Experience with a Customer Relationship Management software (CRM)
• Experience working in higher education
• A sense of humor!

About the Department
Who are we?

DIS - Study Abroad in Scandinavia is a Danish non-profit educational foundation with programs in Copenhagen and Stockholm and a North American Office in St Paul, Minnesota. We offer high-impact semester, academic year, summer, and custom learning experiences taught in English to undergraduate students from distinguished North American colleges and universities. By inspiring each student’s curiosity and love of learning, DIS fosters academic achievement, intercultural understanding, and development of life skills essential for engaged citizenship.

Our North American Office consists of 20+ international educators who advise, recruit, prepare, enroll, and support prospective and enrolled students. Working closely with 200 U.S. Partner Universities, we build and maintain pathways for study abroad as well as staff and faculty engagement with education abroad. We offer professional development, generous benefits, a hybrid work environment, and tuition assistance at the University of Minnesota.

Learn more about the DIS mission and values here

For questions about DIS and the North American Office, please contact [email protected]. With technical questions about the hiring platform, please contact University of Minnesota Human Resources.

Pay and Benefits

• Pay Range: $47,000 - $51,000 annually, depending on education/qualifications/experience
• Time Appointment: 100% Appointment
• Position Type:Civil-Service & Non-Faculty Labor Represented Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

How To Apply
Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail [email protected] or call (612) 624-8647.

Diversity
The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression.

Learn more about diversity at the U here.

Employment Requirements
Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

About the U of M
The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America’s Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).

Department: North American Operations (NAO)

Location: 755 Prior Avenue N, Suite 201, MN 55104, St. Paul