Location: Gdansk

Employment type: Students/Interns/Graduates/40 hours per week

Ready to kick-start your career in an international company where your work supports farmers across Europe?

Join our Member Support Hub in Gdańsk as a Trainee – Member Administration and gain hands-on experience in administration, customer support, and cross-market collaboration.

How you will make an impact
In this role, you will help ensure that our farmers receive timely, accurate, and professional administrative support. You will contribute to smooth day-to-day operations, maintain high-quality member data, and support documentation processes related to quality assurance and sustainable farming programs. Your work will help build trust with our members and support a positive overall farmer experience.

What will make you successful
To succeed in this role, the most important qualities are attention to detail, great communication skills, and a willingness to learn. You are accurate in your work, enjoy helping others, and are motivated to develop new skills in an international team. This role is a great fit for someone starting their career and looking to build strong professional foundations.

Your key responsibilities
Member Administration and Case Handling

• Support our members through administrative activities, including contacting farmers to collect information and maintain accurate records.
• Respond to routine member and internal enquiries with care, accuracy, and a service-minded approach.
• Guide farmers through documentation requirements and help them navigate relevant processes with confidence.

Data Management & Accuracy

• Review and verify documentation in line with established guidelines and quality standards.
• Maintain accurate member and master data to help ensure reliable processes and high-quality service.

Operational Support

• Provide administrative support that helps keep daily member operations running smoothly and efficiently.
• Assist the team with operational tasks and support improvements.

Collaboration and Communication

• Build positive relationships with farmers and colleagues across different teams and markets.
• Work closely with colleagues in an international environment and contribute to a supportive team culture.
• Take part in training sessions, workshops, and team initiatives to grow your skills and knowledge.

Knowledge & Continuous Improvement

• Help create and maintain useful knowledge materials, such as guides and internal support documentation.
• Contribute ideas and support continuous improvement in everyday processes and ways of working.

Who are you?

• Organized and detail-focused
• Helpful and service-minded
• Curious and eager to learn

What you bring

• You are a student or at the beginning of your professional career and looking to gain practical experience in administration and member support.
• You are fluent in English and speak Danish, Swedish, or German at a communicative level.
• You have practical knowledge of MS Office, Outlook, and Office 365.
• You are interested in learning new systems, such as Salesforce.

What we offer

• A strong start to your career - gain hands-on experience, learn fast, and build skills that will help you grow from day one.
• Opportunities to learn and develop - benefit from training, development programs, expert support, and even financial support for your education.
• A flexible and supportive work culture - enjoy a Scandinavian working style, fully paid 30 minutes break, no dress code, flexible working hours, and home office options depending on business needs.
• Benefits that support your life, not just your job - including medical care, life insurance, well-being support, extra holiday, and programs to support your physical and mental health.
• Additional employee benefits you’ll enjoy and a friendly, international team environment.

Practical information

• Contract type 3-month contract
• Working hours Full-time or part-time
• Flexibility Flexible working hours
• Working model Hybrid - please note that this role requires you to be in the Gdansk office 50% of the time + one additional day (monthly).

If you are ready to start your career in an international team, use your language skills, and make a real impact on the experience of our farmer-members, we would love to hear from you. Apply today.

Shape the Future of Dairy
Arla is a global leader in the dairy industry, committed to enabling good food choices that make life better, providing people with natural, sustainable nourishment, while taking care at every step to ensure Arla is a choice they can feel good about. If you are looking to shape the future with an ambitious global cooperative that truly cares about your growth, where everyone feels valued and empowered, and collaboration is the core of culture, Arla is a choice you can feel good about.

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