Are you passionate about starting your career within IT and providing support to our onshore colleagues? Do you want to work in the offshore wind industry where your skills and expertise will help secure a sustainable future based on renewable energy? Then keep reading – Cadeler is looking for a Student Assistant IT Services with your skills and interests!

Cadeler is a global partner in the offshore wind industry, specializing in wind farm construction and maintenance. We are part of an industry that is now, more than ever, both relevant and play a critical role in the energy transition with a strong long-term outlook. As our industry continues to develop, so do we! We are now looking for a Student Assistant IT Services to help ensure everything works and are setup for new colleagues joining Cadeler.

What will you do?
As our new Student Assistant IT Services, you will provide technical support in person, on the phone, and through emails. Furthermore, you will also when required, assist other areas of the IT department.

Your main tasks include:

• Monitor, manage, and solve tickets in the ticket system in relation to defined KPI´s.
• Troubleshoot hardware and software issues, including laptops, desktops, printers, mobile devices and company IT infrastructure
• Set up and configure new computers and mobile devices for employees
• Collaborate with other IT team members to resolve issues and implement new solutions
• Participate in IT projects and initiatives as assigned
• Run and review controls relating to IT governance requirements
• Document and maintain knowledge base articles and procedures in the ticket system

To succeed in this role
Being part of the Cadeler community means you will have a natural interest and care for the environment and our shared mission to speed up the green energy transition. Your environmental considerations and the safety of our people and the planet will be a key priority in your daily work.

We are looking for a problem-solver who is eager to work with Microsoft 365, Microsoft Azure/Intune, and thrives in a fast-paced environment with a lot of different stakeholders.

We think you will be a good match if you have:

• Experience with general IT hardware, software, and network troubleshooting
• Basic knowledge of cybersecurity and threats
• Interest in learning more about the FreshService ticket system.
• Fluent in written and verbal English

Come work with us!
By becoming a Cadeler employee, you will be part of a rapidly growing company with a diverse and energetic team. We offer an exciting position focused on delivering excellence in the face of interesting new challenges, within a positive and rewarding work environment in an international company with great development possibilities.

Cadeler is headquartered in Copenhagen, but we also have offices in Vejle, UK, and Taiwan, as well as colleagues working offshore aboard our fleet of Wind Farm Installation Vessels (WFIV).

Meet some of our colleagues here: https://www.cadeler.com/career

Apply
Use the APPLY button to apply for this position. For data protection purposes, applications are only accepted via the link and are assessed continuously until we find the right candidate, so please don’t hesitate to send in your application as soon as possible and no later than the 27th of October.

If you have any questions regarding the position or practical matters, please contact [email protected].

Department
IT

Location
Norwich

Employment type
Part-time