Community Advisor for student housing - DIS Stockholm

DIS is seeking a full-time Community Advisor to join our Housing and Student Life Team. In this role, you will support students living in DIS housing and play a key part in launching our new housing site.

Help undergraduate students from U.S. universities develop meaningful community during their exchange stay in Stockholm! As a Community Advisor, you will join our mission-driven organization as a bridge between students and administration. You will build close relationships with the students and provide support and guidance throughout their semester abroad.

As a Community Advisor, your primary responsibility is to assist our students in the development of their housing communities throughout the semester as well as during summer programs. You will assist students in fostering healthy living environments among each other through the use of different relational and coaching pedagogies as well as conflict mediation techniques.

Helping us launch a new housing site also means that you will be part of shaping and creating new routines and frameworks. In addition, you will be managing administrative tasks around our housing sites together with your colleagues in the Housing team. You will be part of the Emergency Phone Team and share some work tasks with your colleagues in the Housing and Student Life department (such as housing coordination).

Your workplace will be our Housing sites as well as our office. Working from home is also possible. Approximately 1 out of 5 workdays - and some weekends throughout the semester - will be from late afternoon to late evening.

Main tasks and responsibilities

• Create and foster healthy and lively student housing communities
• Prevent and mediate potential conflicts between students through case meetings
• Integrate students outside of the DIS program into our housing sites
• Plan and run introduction activities after arrival as well as social activities throughout the semester
• Integrate students outside of the DIS program into our housing sites
• Be part of the team that will launch the new housing site (move in date January 11, 2025)
• Run introduction activities after arrival as well as social activities throughout the semester
• Support housing assignment processes including shared housing assignments, room selection processes, room changes, etc.
• Assist with appropriate and timely response to building specific needs or emergencies in conjunction with the Housing Coordinator and Facilities team, service providers, and landlords
• Research and respond to inquiries from students, parents, and campus partners in order to provide or clarify information on practical questions or challenges related to their housing community
• Be a part of the DIS Emergency Phone team

Professional and Personal Skills

• Ability to creatively and efficiently solve problems using sound judgment, assuming ownership of a problem, and resolving challenges in a collaborative manner
• Previous experience in working with student and or customer service and young adults
• Strong conflict resolution and communication skills
• Strong administrative skills and logistical thinking
• Strong intercultural knowledge when it comes to U.S. college students and experience living and studying within higher education in the U.S.
• Independently motivated, pro-active, and enjoy an agile work environment
• Outgoing, collaborative, creative problem solver with a service mindset
• Enjoy working in an international, informal, and enthusiastic environment with emphasis on cross-cultural understanding, teamwork, and innovation
• Excellent English (oral & written) is a requirement
• Intermediate Swedish is preferred
• You have a Swedish work permission (this position does not provide a visa)

At DIS, you will be working in an informal and enthusiastic environment together with a dedicated staff and faculty with emphasis on cross-cultural understanding, teamwork, innovation and adaptability. You will report to the Director of Housing and Student Life.

Start Date
November 15, 2024 (this position is limited to 1 year).

Application Process
If you are interested in applying, submit a CV/resume and application letter in English using the link below. Applications will be reviewed on a rolling basis.

Department: Housing and Student Life

Location: Melodislingan 21, 115 51 , Stockholm, Sweden