Student worker with a strong interest in customer success management and a flair for administration

Are you passionate about customer engagement and enjoy creating structure? And are you interested in how good administrative processes can add value both internally and externally? Then you might be just what we are looking for. We are developing and delivering subscription based, digital solutions that supports the reduction of emissions in the marine industry. It is crucial to us that our existing customers are kept satisfied and understand the value of our solutions. We are looking for a student worker that are ready to play and important role in supporting that.

Customer experience, sales and product management: You would primarily be supporting our Customer Experience Manager. Partly with ad hoc tasks and partly with fixed assignments were you are expected to work more independently. But you would also be working with other members of our team, e.g. our Sales Managers providing presales information and with our Product Manager, who is in charge of our promotion material.

You will play an important role in:

• Collect, structure and summarize customer interaction with our technical experts
• Monitor and follow up on bulk customer’s on-boarding on-process
• Customer communication at various touch points
• Administrate customer communication lists
• Optimize and administrate our sales promotion platform and material
• Upload and maintain data in our CRM system
• Deliver on ad hoc tasks from the world’s best team

We imagine that you:

• Will come with a fresh set of eyes and inspire to optimizations and improvements
• Have a couple of years left as a student within a higher education e.g. business management, marketing & communication or engineering
• Like to create structure, adhere to deadlines and follow up with stakeholders
• Are self-driven and like to work individually as well as in a team
• Have a high proficiency in the Microsoft Office package
• Are confident using visuals when communicating
• Are fluent in English

Welcome to MAN Digital DK We are an engaged and social team of 8 people with 4 different nationalities. We cover product launch & training, customer experience management, sales and customer onboarding. Our team has the overall responsibility to drive global digital 2-stroke sales and to make sure that new customers are on-boarded to our digital services as efficiently and service-minded as possible.

We are part of a larger and diverse digital MAN PrimeServ department, which is also responsible for business concept and feature development, partnerships, and technical expert advice.

Unleash your potential: Join us towards a carbon-neutral future We offer you an opportunity to help shape the world of tomorrow – whether you are just starting out, taking your first career steps after graduation, or looking for the next big career challenge.

At MAN Energy Solutions, we focus on diversity and equality to create a creative and inclusive culture. We believe that a diverse workforce with a mix of gender, nationalities, and perspectives will drive innovation, creativity and productivity. We are committed to our employees’ well-being, and you will have the opportunity to join different social activities from yoga and fishing to creative clubs.

We prioritize work-life balance, offering flexible working hours, the possibility of working from home, and mental well-being including health insurance and focus on work atmosphere. Here you have opportunities for growth, development, and mentorship.

In 2027, MAN Energy Solutions will move to Trekroner in Roskilde. Here we will consolidate all our current locations on Zealand into one large site.

About the Student Network The MAN Student Network is a community made for students by students at MAN Energy Solutions Denmark. The network has the purpose of connecting students in Denmark with the benefit of establishing strong academic and social relationships across group departments, but also as an opportunity to expand the academic network, which ultimately may prove to provide the first full scale step toward a future career at MAN Energy Solutions.

The students within the network have the opportunity to provide recommendations and improvements and actively affect the concept of this network.

About MAN Energy Solutions

• 250 years of experience in advanced engineering
• We deliver a unique portfolio of technologies and opportunities in the development of engines for use on ships and in power plants across the globe
• We operate under the motto "Future in The Making" as it reflects our dedication to developing sustainable solutions and actively contributing to a carbon-neutral economy
• We have over 15,000 employees worldwide. In Denmark, we are 2,200 passionate employees with more than 40 nationalities

Build your own future If you think the job sounds interesting, we would love to hear from you! The application deadline is December 1st 2024. We will conduct interviews during the application period. If you have any questions, you are welcome to contact Head of Department, Annette Rosendahl by phone at +45 2275 4424. More information about the company can be found at www.man-es.com. In MAN Energy Solutions, we strive for an inclusive and fair recruitment process for our job applicants based on equity. We encourage all qualified candidates, regardless of gender, age, religion, disability and ethnic background to apply for this position. Therefore, please refrain from attaching a photo to your CV or cover letter. Furthermore, assistive tools will be available when needed, for example for dyslexia.

Lokation: Teglholmsgade 41, 2450 København SV