Student Assistant - Freight Customer Service Team

Apply for this job

Are you looking for a role where you keep things moving and deliver when it matters most? Do you want to be a valued part of the critical infrastructure serving communities across Europe and beyond? If so, you could be the newest addition to our Freight Customer Service team.

We are seeking two student assistants (part-time) for weekend shifts at the freight office on the Gotlandsbolaget’s Oslo–Frederikshavn/Copenhagen route, based in Copenhagen. The position requires availability for weekend shifts once or twice a month, with occasional weekday shifts as needed. On average, this role entails 16–48 hours per month, with particular relevance during the winter and summer periods.

Be part of the movement - and play your part.
About the role
In this engaging and dynamic role, you will be the linchpin in ensuring the smooth transit of goods and vehicles across borders and waters. You will work alongside seasoned professionals and have the opportunity to make a tangible impact on our operations. Not just a role, but a gateway to understanding the intricacies of maritime freight services.

What kind of exciting challenges can you expect to meet in this role?

• Liaising with a range of stakeholders including freight customers, customs officials, and vessel crews to ensure coordinated operations.
• Facilitating the check-in of drivers aboard our ferries, ensuring a seamless boarding process.
• Creating and managing essential customs clearance documents in compliance with international trade regulations.
• Handling bookings and maintaining accurate records.

About you
We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. We're looking for individuals who bring contrasting opinions, varied skills, and strong character traits.

• Exceptional communication skills with the ability to collaborate effectively.
• Detail-oriented with a knack for problem-solving.
• Proactive and eager to take on new challenges.

The ideal candidate will have:

• Current enrollment in a higher education program (it is a plus if your studies are related to Logistics, Maritime Studies, or Business Administration)
• Strong organizational skills and a methodical approach to work.
• A genuine interest in the maritime industry and customer service excellence.
• Fluency in Danish and English.

Working at DFDS
Join the movement and grow with us.

At DFDS, your growth is our priority. We encourage our team members to expand their horizons, offering opportunities to evolve professionally and personally within a supportive and dynamic environment.

• Opportunity to work in a vital sector with real-world impact.
• Exposure to diverse roles and departments within the maritime industry.
• A supportive team that values initiative and development.

Are we a match? Then what are you waiting for? Apply Now.
If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.

Is there something you need to know, we haven’t covered here, please do not hesitate to reach out to Antonii Matsyshyn at [email protected]

We look forward to hearing from you.

Department Operational staff warehousing and terminals Locations DFDS Terminal (Dampfærgevej 30, Copenhagen) People manager position No

About DFDS Denmark
We are a transport and logistics company providing the safe, reliable and efficient movement of people and goods - more than 12,000 colleagues, all committed to transforming our business into a greener and more digitised operation. We are proud of our role as part of the critical infrastructure serving customers and communities across Europe and further afield.

Be part of DFDS and be part of the movement.