Student Assistant, Customer Service Project Management (Werkstudent)

Requisition ID 2039 - Posted - Germany - Engineering / Software / R&D - Entry Level - München, Germany

Do you enjoy supporting vibrant teams and gaining practical experience in project management? Are you looking for an opportunity to learn and grow while contributing to a lively customer service environment? Do you want to be part of a company that values innovation and high standards in service management?

As a Student Assistant in Customer Service Project Management, you will have a key responsibility in supporting program and project managers with ongoing initiatives. Your responsibilities will include assisting in the creation of presentations and reporting materials, as well as contributing to various research and analysis activities. You may also support other business functions within Customer Service on specific projects or tasks.

Over time, this role offers notable opportunities to manage your own sub-projects.

Key responsibilities:

• Support with project planning and implementation.
• Follow up with stakeholders on deliverables.
• Handle smaller sub-projects and ensure their effective delivery.
• Conduct research & market analysis on relevant topics.
• Perform comprehensive data analysis to extract actionable insights and support decision-making processes.
• Create presentations and reports for various target audiences.
• Contribute to internal and external communication.

What you bring
As a Student Assistant, you will bring solid analytical skills, attention to detail, and an accommodating and collaborative mindset to contribute to the performance of the team.

Moreover, you bring:

• Structured and cooperative working style: The ability to work collaboratively and in a well-organized manner.
• Clear communication skills: The ability to talk, negotiate, and convince people from various functions and backgrounds.
• Collaborative team spirit: The ability to work well with others and contribute to a team environment.
• Initial experience in project management, for example through internships or early work experience of advantage.
• Enrolled as a full-time student (Bachelor 3rd semester or higher, Master 1st semester) in a relevant field of study, such as Economics or Business. Valued specializations include luxury management or service management.
• Proficiency in using MS Office applications, particularly Excel, PowerPoint, and Word.
• Fluency in English, both written and spoken; Danish or German proficiency is a helpful addition.

What we offer
You will join a team that values collaboration and innovation, where you will gain valuable exposure to customer service project management and contribute to projects that benefit the business. This role is a great opportunity for personal and professional growth while working with a vibrant and diverse team.

Compensation: Competitive salary and benefits package.

Location: Munich, Germany.

Start date: As soon as possible.

Travel: Minimum travel.

How to apply
Submit your CV and application in English by pressing the ‘Apply’ button. Applications are assessed continuously, so please apply as soon as possible and no later than 5th March 2025.

At Bang & Olufsen, we believe in equal opportunities for all. We encourage applicants to focus on their qualifications, skills, and experience when submitting their CVs. Please refrain from including personal information such as photographs. Our hiring decisions are based solely on merit, and we are committed to fostering a diverse and inclusive workplace where everyone has an equal chance to succeed. If you see yourself in the position and believe you have the potential to support build B&O's future, even if you don't meet all the requirements, we sincerely encourage you to apply. We look forward to hearing from you!

If you want to know more about the position, you are welcome to contact our Global TA Manger, Grant Stevens-Bulmer on [email protected]. Please do not send your CV and application to this e-mail directly as these will not be taken into consideration.

Read more about our recruitment process and explore your career opportunities within Bang & Olufsen here.

Bang & Olufsen has, for 100 years, developed luxury audio products that change moods and inspire minds. With offices in Denmark (headquartered in Struer) and the rest of the world, Bang & Olufsen is determined to create products that push the boundaries of audio technology. To this day, every product is still characterized by the unique combination of beautiful sound, timeless design and unrivalled craftmanship.