Performance Management and Compliance Intern, Bangkok, Thailand

Background Information - Job-specific
Background Information – Job Specific UNOPS South East Asia Multi-Co...
Background Information – Job Specific
UNOPS South East Asia Multi-Country Office (EAPMCO)

The South East Asia and Pacific Multi Country Office (EAPMCO) supports, develops and oversees the UNOPS portfolio of projects in South East Asia and the Pacific. EAPMCO was established in January 2023 following the merger of the Thailand Multi-Country Office, which covered 20 countries across North East Asia, South East Asia and the Pacific, and the Cambodia Multi-Country Office, which covered 4 countries South East Asia - 3 countries in the Mekong Sub-region (Cambodia, Lao PDR and Vietnam) and the Philippines. EAPMCO currently covers 24 countries across North East Asia, South East Asia and the Pacific. With its head office in Bangkok, the Multi-Country Office comprises nine business units: EAPMCO Thailand, EAPMCO Indonesia, EAPMCO Pacific Operations Cluster, EAPMCO Papua New Guinea, EAPMCO China, EAPMCO Mekong, and EAPMCO Philippines.

In 2024, the UNOPS EAPMCO implemented projects worth more than USD 80 million, in the areas of Energy Transition, Digital Transformations, Sustainable Environmental Management, Climate Change, Waste Management, Rule of Law and Access to Justice, Water, Sanitation and Hygiene (WASH), Post Conflict Reintegration, Emergency Relief, Post COVID19 Economic Transformations, and Health, through HR, procurement, construction, contract management, fund and program management services.

The Multi Country Office head office in Bangkok provides strategic direction, operational support, delivery oversight and assurance of the excellence of business processes and quality standards across all of the entire Multi Country Office locations. It is also responsible for developing, delivering and managing the portfolio of engagements in the country of the MCO location itself.

Performance Management and Compliance (PMC)
The Performance Management and Compliance (PMC) is a section under the Service Support Unit (SSU) and its main function include but are not limited to:

• Supporting the MCO Management on various management matters including, risk management, strategy formulation and implementation, and annual business planning;
• Liaison with the Office of the Regional Director (ORD) on various operations management, oversight and reporting issues;
• Establishment, evaluation and monitoring of internal control mechanisms and reviewing status of implementation of the agreed risk mitigation plans;
• Coordinating within the MCO all office and project audits/external verifications; and
• Supporting project budgeting support for new and amended engagements/projects.

Functional Responsibilities
Planning and monitoring support Internal control evaluation assist...

• Planning and monitoring support
• Internal control evaluation assistance
• Administration support and knowledge sharing

• Assist during the strategic planning and annual business planning processes by conducting various required analyses, data collections, generating reports and ensuring proper filing of the works;
• Support SSU and PMC Annual Work Plans development and monitoring exercise by preparation of the relevant tools, maintaining the documentation in proper format, reviewing of the underlying formulas for accuracy, periodically requesting the relevant SSU members to update the status of their AWP activities etc;
• Ensure timely compilation and submission of periodic and ad-hoc reports to the supervisor on the SSU’s performance against its key performance indicators (KPIs) or service delivery lead times through requesting underlying performance data, reviewing for accuracy of those data, working with the focal points on the corrections, and drafting and submitting the KPI reports for review and circulation.

2. Internal control evaluation assistance

• Conduct background research, data collection and analysis for preparation of annual risks assessment, compliance review plans and follow-up of PMC’s issued recommendations and SSU action plans;
• In case of being assigned as a team member for a specific evaluations, document the results of those testing of the internal controls and ensure accurate and timely preparation and submission of periodic reports on such evaluations;
• Work as team member on PMC ad hoc projects at the request of SSU Management;

3. Administration support and knowledge sharing

• Effective and systematic maintenance and updating of SSU dashboards, shared portal and other commonly used internal documents;
• Providing secretarial support for regular and ad-hoc meetings of the SSU, both internal and external ones with other stakeholders;
• Assist in coordinating knowledge sharing sessions, as required, in terms of scheduling the meetings and workshops, preparing learning materials, presentation slides, etc.

Competencies
Treats all individuals with respect; responds sensitively to differences and enc...
Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.
Education/Experience/Language requirements
Education: Must be enrolled in a university programme such as Bachelor&rsq...
Education:

• Must be enrolled in a university programme such as Bachelor’s, Master's or Ph.D. (or the equivalent) or have graduated from such studies within three (3) years prior to the application date of the internship.
• Areas of study should relate to Business Administration, Commerce, Management (Project or other management areas), Accounting, Audit or overall Finance.
• Completion of bachelor’s level qualification in the above noted fields is desirable.
• Prior accounting, auditing or project management certification (such as PRINCE2, CIA, ACCA, CPA or equivalent) is highly desirable.

Experience:

• Applicants are not required to have professional work experience but experience working or volunteering in the field of project or programme management, compliance, risk management, external or internal audit, finance or accounting is desirable.
• Strong computer literacy in google suite applications or similar applications is desirable (significant exposure to MS Excel/Google Sheet application is mandatory).
• Ability to work in an international/ multicultural environment is desirable.

Language Requirements:

• Fluency in written and oral English required.
• Knowledge of another official UNOPS language is an asset

Contract type, level and duration
Contract type: Internship Contract level: Intern Contract duration: 12 m...

• Contract type: Internship
• Contract level: Intern
• Contract duration: 12 months

This internship is not designed to lead to a staff position with UNOPS. Therefore, there should be no expectation of employment at the end of the internship.

Interns may be eligible for a monthly stipend from UNOPS provided that they do not receive funds from other institutions. Further, UNOPS may provide a one time travel lumpsum. However, they must make their own arrangements for accommodation, travel and necessary visa arrangements.

For more details about UNOPS internships please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Internships-and-volunteering.aspx
Additional Information
Please note that UNOPS does not accept unsolicited resumes. Applic...

• Please note that UNOPS does not accept unsolicited resumes.
• Applications received after the closing date will not be considered.
• Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.
• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.
• Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.
• We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.

Terms and Conditions

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post.
• For retainer contracts, you must complete a few mandatory courses ( they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here.
• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.