• Assisted in implementing store policies to improve operational efficiency and customer satisfaction.
• Weekly sales analytics and execution.
• Deliver a consistently high touch customer experience by actively listening to needs, guiding product selection and resolving issues, supporting UNIQLO’s customer-first culture.

• Ran high volume shifts, directing 4 - 5 crew members to meet customer service and labor targets while safeguarding cash, inventory and other assets.
• Staff training in costumer contact functions (cash register – deliveries – sales).
• Carried out content creation campaigns for the company’s online platforms, helped improve the image of the store and improve customer experience.
• Organized weekly rosters in line with forecasted demand, balancing labor costs and employee preferences
• Reviewed daily sales, food cost and labor data, producing reports for franchise and regional managers.