An organized and detail-oriented bilingual (English & Arabic) PMP, ITIL certified with an M.Sc. in System Engineering and Networks and over ten years progressive experience within telecommunication, banking and education sectors.
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Opdateret 17. august 2016
Min uddannelse
5
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nu
MSc, Engineering
Anden uddannelsesinstitution i Danmark
Uddannelsesområde:
IT
Periode:
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nu
Min erhvervserfaring
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nu
Project Manager
• Executing projects while adhering to the project plans, tasks, deliverables, accountability, milestones and timelines
• Prioritizing projects, resource assignments and progress monitoring, as well as ensuring an excellent degree of quality by enhancing PMO practices, process, governance, and tools to solidify successful project results
• Identifying, analysing and managing project risks by ensuring timely escalation and resolution as appropriate and needed
• Effectively communicating throughout project lifecycle in a timely and transparent manner
• Regularly reporting to senior management of updates, progress and status of the running projects
• Dealing with high pressure by managing multi projects in parallel
• Using different tools for managing the plan, schedule, resource utilization and milestones
Arbejdsområde:
Projektledelse
Periode:
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nu
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Technical Consultant
• Prepared SOWs covering the purchased service and ensuring customer requirements are met as per the proposal and contract terms.
• Achieved high satisfaction rate with the solutions working on for customers by meeting their expectations using technology best practices
• Assisted sales team in identifying opportunities and developing proposals
• Used my negotiation skills to receive good discounts on prices from vendors
• Utilized vendors tools effectively to build solutions that fits customer needs and budget while securing a high profit out of it
• Delivered consultancy in areas of high end disk arrays, Storage Area Networks, high available solutions, disaster tolerant solutions and backup solutions
Arbejdsområde:
IT - Hardware
Periode:
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nu
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Senior Services Engineer
• Installed, Configured, and Supported UNIX and SAN data centre environments
• Provided Onsite and Remote support and continuously tracking of all customer’s feedback and coordination between several departments
• Implemented and supported High Availability systems, including installation of HP-UX Cluster, RAC Cluster/CFS, HP-UX OS, HP 9000, Integrity and Blade servers
• Implemented SAS/NAS storage technologies such as HP and EMC (3Par, EVA, CLARiiON, VNX, FC-SAN, iSCSI, CIFS)
• Installed and Configured Enterprise Backup Solutions ( NetBackup, Networker, Data Domain, Data Protector) and replication solutions
Arbejdsområde:
IT - Hardware
Periode:
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nu
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Customer Services Engineer
• Unix and Linux System Administration
• SAN and Storage installation and support
• L1/L2/L3 support
• Software and hardware installation, updates, and maintenance
• Oracle DB installation and Upgrades
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