Student Assistant - UX Researcher

About Maersk
Having substantial operations in 130 countries, we work across continents, across cultures and with individuals from all walks of life. This drives our ambition to create equitable and inclusive workplaces where every individual can have a sense of belonging. As an equal opportunity employer, we do not discriminate on the basis of age, ancestry, national or ethnic origin, race, sex, gender identity or expression, marital status, parental or caring status, religion or belief, physical or mental disability, long term health conditions, pregnancy or parental leave, protected veteral status or any other classification protected by applicable law. We actively work to address systemic bias and support representation. We therefore encourage all to apply and let us know if you require any reasonable adjustments to be made for your recruitment process. Learn more at (LINK)

Role Description
This is a part-time role (20 hours/week) for a student assistant located in Copenhagen, Denmark. You will work closely with UX and Service Design colleagues as part of our Journey Mapping and Design Research activities. Your main responsibilities will be

• planning and conducting user interviews (with customers and staff)
  
• planning and creating surveys (with customers and staff)
  
• analysing the results independently and together with your team members
  
• participating in turning research findings into actionable insights
  We mostly do user interviews online via Teams, since our work has a global scope. However, some lighter travel activity might occur, if this aligns with your studies and other plans and situation, of course.
  We will provide guidance, onboarding and coaching, and you will be assigned a "buddy" who will help you get started and settled in. We are very open to experimenting with methods and we hope to co-create and explore new approaches together with you. We will value your input and fresh perspectives.
  About our team
  We are a strategic design team that's part of a bigger design structure in Maersk. Our team covers the end-to-end customer experience of our digital platforms. This makes us responsible for collaborating closely with many other design, product and tech teams across the organisation who will help shape our research scope and ultimately apply our insights.
  About you
  You have completed a bachelor's degree
  You are currently enrolled in a Master's degree in (Digital) Design, Digital Innovation, Strategic Design and Entrepreneurship, Ethnography or related fields
  You have at least 1 year remaining of your studies
  Previous experience with qualitative or quantitative research is a plus
  Strong interpersonal and analytical skills is a huge plusHow to apply
  
• Mandatory: Upload or attach your resume which includes a brief paragraph on your motivation to apply.
  
• Mandatory: Upload grade transcript.
  
• Optional: Upload or attach your portfolio if you have example(s) of research or journey mapping projects from school or previous jobs.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Please note: We are well aware that you might not have a portfolio at this stage in your career. This does not disqualify you.

Work type:

Locations:
DK - Copenhagen