ICT Intern, Kabul, Afghanistan

Background Information - Afghanistan
Afghanistan With more than 20 years of experience in the country, UNOPS Afghanis...
Afghanistan
With more than 20 years of experience in the country, UNOPS Afghanistan focuses on providing maximum support to the people of Afghanistan through the delivery of projects and services that improve the lives of people in need. The UNOPS Afghanistan Country Office (AFCO) serves as an organizational mechanism to deliver a range of projects for which UNOPS has been designated as the implementation agency. At present, UNOPS AFCO activities cover a range of sectors including humanitarian, basic human needs, cash for work, infrastructure, development, procurement and HR services.

The functional objective of UNOPS AFCO is to contribute to improving the lives of girls, boys, men and women living in Afghanistan. The aim of UNOPS AFCO is to provide efficient and cost-effective implementation services on behalf of all our partners to support the humanitarian response and development of the country. UNOPS AFCO’s mission is to exceed the expectations of all stakeholders in the delivery of AFCO services, at all times, in all places, in all circumstances, in order to improve the lives of Afghans in need.

Background Information - Job-specific
Purpose and Scope of Assignment Under the direct supervision of the ...

Purpose and Scope of Assignment

Under the direct supervision of the ICT Officer who reports to the Head of Support Services, and The ICT Intern will have an exposure to learning opportunities on the below key ICT functions.

Functional Responsibilities
III. Functions/Key Results Expected ...
III. Functions/Key Results Expected

• ICT management and administration
• ICT helpdesk support
• Support to knowledge building and knowledge sharing
• ICT management and administration
• ICT helpdesk support
• Support to knowledge building and knowledge sharing

• Participate in the maintenance of inventory of all computer, telecommunication equipment, I/O devices and software existent in the office ensuring compliance with registration and upgrades.
• Support in the installation, testing and maintenance of all ICT hardware equipment and acquisition of hardware supplies.
• Perform technical functions, including changing of hardware electronic components (disks, memories, network wiring, power sources, etc.) and routine repairs.
• Install commercial and in-house developed software and related upgrades
• Involve in the maintenance of video conference applications and Google meet.

• Assist in monitoring the use of 4G facilities and prepaid voice credits
• Support ICT teams during the physical inspection of ICT equipment
• Support the monitoring and maintenance of proper data backups of for business continuity
• Assisting ICT team in designing and updating network diagram, network map and file system.
• Interacts with local repair suppliers/workshops facilities for items under warranty.

• Staff support on hardware familiarization and maintenance; software applications, file management/maintenance and LAN/WAN systems;
• Lessons learnt and best practices in ICT

IV. Impact of Results

The internship is a valuable learning and working opportunity designed for fresh graduates. The intern will assist the ICT officer in efficiently and effectively managing ICT and providing support to AFCO and project offices. This role will enable the ICT intern to gain practical experience and develop his/her career by learning and utilizing new ICT tools and services.

Competencies
Treats all individuals with respect; responds sensitively to differences and enc...
Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.
Contract type, level and duration
Contract type: Intern Contract level: Intern Contract duration: 4 months w...
Contract type: Intern

Contract level: Intern
Contract duration: 4 months with possibility of extension

Additional Information
Please note that UNOPS does not accept unsolicited resumes. Applic...

• Please note that UNOPS does not accept unsolicited resumes.
• Applications received after the closing date will not be considered.
• Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.
• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.
• Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.
• We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.

Terms and Conditions

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post.
• For retainer contracts, you must complete a few mandatory courses ( they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here.
• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.