Student Worker – User Enablement, Technical Writing and Product Leadership Team Support

About Paychex Europe and the Role
At Paychex Europe, we empower businesses to attract, retain, and develop talent while ensuring accurate and timely payroll. With our market-leading HR, Payroll, and Workforce Management solutions, we support small and midsize organizations across Europe, helping them succeed in an ever-changing business landscape.

We are a growing product led company with an ambition to be the best alternative for businesses seeking efficient and reliable solutions. To support this vision, we are looking for a Student Worker to take on a dual role, contributing both to our User Enablement Content activities (technical writing) and to support our Product Leadership Team with calendar coordination, meeting bookings, etc.– you will share the latter responsibilities with another student.

You will be part of a diverse and dynamic product management team, and be working closely with other teams, partners, and customers.

The working hours are approximately 15 hours per week, with flexibility to accommodate your academic commitments. You will be based in one of our offices in Østerbro or Allerød, Denmark.

Key Responsibilities
1. User Enablement Content

• Contribute to the move from document-based help centres to structured task-based User Enablement content.
• Author, create and restructure written, illustrated and animated content to enable software users maximize benefits from Paychex products.
• Work within defined processes to enable reuse of content and controlled review, approval and translation workflows.
• Manage content to maximize potential for AI-enablement in vector search, AI-assisted translation and generated content.

2. Supporting the Product Leadership Team

• Support the product leadership team with calendar coordination, meeting bookings, travel arrangements, etc. and with a good sense of relevant communication help us stay focused on this.
• Assist in organising team events, webinars and a lot of other interesting fora and events.
• Help the team to solve both small and major tasks.

Your Profile
Most importantly, you are driven and have courage. You are ready to solve small and major tasks in a structured way with a well-developed sense of detail. In addition, we imagine that you have:

• Finished (or close to) your bachelor’s degree and are on the first year of your master’s degree .
• Chosen studies within communications and information.
• A keen interest in IT
• Proficient in verbal and written Danish and English - and possibly German.
• An interest in structured content, media content and AI.

As we have colleagues and customers in Denmark as well as in other European countries, it is vital that you have good spoken and written Danish and English skills.

Why Us?
At Paychex Europe, we strive to maintain a motivating and uplifting culture that makes every day more fun and frictionless. Here’s what you can expect:

• Hands-On Experience: Gain practical exposure to working with User Enablement Content production.
• Flexibility: We offer flexible working hours to accommodate your studies.
• Dynamic Environment: Work in bright, open offices located in Østerbro or Allerød, Denmark, and collaborate with teams across Europe.
• Social Culture: We encourage a social and collaborative work environment, where you’ll have the opportunity to build meaningful relationships with colleagues.
• Professional Growth: Get exposure to senior leadership and develop skills in user enablement and technical writing

Department: Product Operations

Deadline: 20 February 2025

Location: Østerbro / Lyngbyvej, 2, 2100, København, Denmark