Outreach Advisor – North American Office

Outreach Advisors provide high-touch advising and support to diverse students and their universities and families, with a focus on admitted students preparing to study abroad. This position includes several weeks per semester of in-person/on-campus and virtual visits at DIS partner universities across the U.S. to recruit, advise, and prepare students, and meet with education abroad staff and faculty. You’ll often work independently, both on campus and in your advising; collaborating across the organization to develop communication content and strategies; and tracking student progress and preparation for study abroad. Depending on the season, you’ll also process student visas, coordinate print distribution, conduct online research, and support events and conferences.

This position reports to the Director of Outreach and is based at the DIS North American Office (St Paul, MN), currently a hybrid work environment.

Job Tasks & Responsibilities
60% Outreach & Advising

• Serve as the first point of contact for admitted students preparing to study at DIS, as well as their universities and families - via email, phone, on campus, or virtually
• Track student registration submissions to completion, ensuring student preparedness
• Guide students through visa and residence permit applications; assemble applications and advise students and their families and home universities in collaboration with DIS colleagues and embassy/consulate staff
• Develop and deliver tailored pre-departure communications and materials (presentations, newsletters, online modules, social media, etc) that resonate with students, partners, and parents from diverse communities and cultures
• Conduct admissions interviews, review student applications for admission, and make admission recommendations

30% Campus Relations

• Represent DIS nationally at partner schools through campus visits in order to sustain and build enrollment
• Plan, book, and conduct own campus visit tours, including study abroad fairs, meetings with students and faculty, information sessions, classroom presentations, and pre-departure orientations
• Coordinate DIS participation in campus visits and events including tracking event details, assembling and shipping materials and communicating information to staff attendees
• Stay up to date on the universities and majors that utilize DIS programs, including potential areas of curricular growth
• Communicate updates with partner institution advisors and faculty, and discuss/interpret their needs to identify further DIS collaboration opportunities

10% Administrative and Other Duties

• Provide support to Director and Assistant Director of Outreach
• Data collection and analysis, market research, communication campaign tracking, and other ad hoc
• Promote, support, and participate in education abroad efforts with university partners, professional associations and organizations

Qualifications
Required Qualifications

• BA/BS degree plus at least two years of relevant experience, or a combination of education and relevant work experience to equal at least six years
• Ability and willingness to travel nationally several weeks each semester including by car, plane, and mass transit, including evenings and weekends. Must have a driver's license.
• Candidates must be able to carry boxes and materials (up to ~50 pounds)
• Strong written and oral communication, including comfort with public speaking
• Demonstrated commitment to diversity, equity, and inclusion
• Detail-oriented, self-directed, and the ability to handle multiple tasks with a flexible, positive, proactive attitude
• Ability to clearly and respectfully communicate and collaborate with all levels of an institution including students, staff, faculty, and administrators and with individuals from a variety of cultural backgrounds

Preferred Qualifications

• Experience living, working, studying, interning, or volunteering in another cultural context, and the ability to articulate the value thereof
• Study abroad participation with DIS, and/or a high level of familiarity with DIS programs/model
• A sense of humor!

About the Department
Who are we?

DIS - Study Abroad in Scandinavia is a Danish non-profit educational foundation with programs in Copenhagen and Stockholm and a North American Office in St Paul, Minnesota. We offer high-impact semester, academic year, summer, and custom learning experiences taught in English to undergraduate students from distinguished North American colleges and universities. By inspiring each student’s curiosity and love of learning, DIS fosters academic achievement, intercultural understanding, and development of life skills essential for engaged citizenship.

Our North American Office consists of 20+ international educators who advise, recruit, prepare, enroll, and support prospective and enrolled students. Working closely with 200 U.S. Partner Universities, we build and maintain pathways for study abroad as well as staff and faculty engagement with education abroad. We offer professional development, generous benefits, a hybrid work environment, and tuition assistance at the University of Minnesota.

Learn more about the DIS Mission and Values here

For questions about DIS and the North American Office, please contact [email protected]. With technical questions about the hiring platform, please contact University of Minnesota Human Resources.

Pay and Benefits

• Pay Range: $46,000-49,000 annually, depending on education/qualifications/experience
• Time Appointment: 100% Appointment
• Position Type:Civil-Service & Non-Faculty Labor Represented Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

How To Apply
Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail [email protected] or call (612) 624-8647.

Diversity
The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Employment Requirements
Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

About the U of M
The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America’s Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).

Department: North American Operations (NAO)

Location: 755 Prior Avenue N, Suite 201, MN 55104, St. Paul