Quote: ''Conquer from within''
I am energetic, curious, a keen worker, able to think and act independently. I also consider myself trustworthy, honest, and proactive.
Updated 05. november 2020
My education
2020
-
2022
MSc, Economics - Business Relationship Management
Handelshøjskolen, Aarhus Universitet (ASB)
The Master program that I am currently enrolled in is in Information Management (I did not find this option above) and the field of study is in Economics and Business Administration.
Educational area:
Administration
Period:
oktober 2020
-
juni 2022
My work experience
2020
-
2020
SPIN IN 2020 Project for By Green Cotton
Lifestyle & Design Cluster
Tasks:
Develop a solution in four days which will engage the consumer through the product
or packaging to visit the website and inform about the blockchain
Results:
Developed two solutions based on changing the label and making the customer
engage playfully
• Learning about sustainability and fashion and how to work with fabrics and textile
Work area:
Marketing & Reklame
Period:
september 2020
-
oktober 2020
2018
-
2019
Investigations Specialist Card & Cards Terminals
ING Bank
Provide accurate, prompt and in a courteous manner written answers for individual customers as well as for legal entities regarding all issues with card transactions
Conduct and solve various investigations upon cases about card transactions, card terminals and chargeback domain (incidents at other bank` s terminals)
• Collaborate with other banks` departments in order to solve the investigations
Work area:
Bank & Forsikring
Period:
oktober 2018
-
september 2019
2016
-
2018
Customer Service Officer
ING Bank
Provide assistance by phone to individual clients and to legal entities regarding general or specific information about bank products
Solve cases having financial implications and mitigate potential complaints
• Selling bank products over the phone
Work area:
Bank & Forsikring
Period:
juni 2016
-
september 2018
2014
-
2015
Social Media Responsible
Business Organization for Students (Bucharest)
Conduct an online campaign for a student project
Create daily content for the social media pages to promote the project and reach the right audience
• Create effective storytelling in content writing
Work area:
Marketing & Reklame
Period:
november 2014
-
april 2015
My skills and abilities
Skills
analytical skillscisco networkingcontent writercreative skillscredit card transactionscustomer relationscustomer servicedata analysisexcellent communication skillsfinancefinancial analysisinformation managementinformation systemsinnovativemarketingmarketing communicationoracle pl/sqlorganization and planning skillsproactiveproblem solution orientedproject managementsalessocial media marketingteamplayertrustworthywriting skills
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