I have Bachelor's degree in Law, two Masters and an excellent knowledge of English language (I have worked both in Canada and in Switzerland in various professional sectors). My experiences let me to range in different professional areas like IT, sports, companies services and lately food and beverage.
A high sense of reliability and determination
Updated 30. november 2020
My education
2011
-
2012
Master
Balletskolen
Educational area:
Marketing & Business
Period:
september 2011
-
november 2012
My work experience
2018
-
now
Manager
Autogrill
Efficient Store Management of 130 resources in Autogrill Secchia Ovest / Eataly for achieving the goals set by ensuring high standards of quality, offer and service
Improvement of the level of customer satisfaction relating in a proactive, kind and professional way and promoting customer loyalty
Coordination of activities, shift planning, promotion of training, development and guidelines for employees
• Alignment with business administrative standards to achieve store profitabiliy
Work area:
Ledelse & Planlægning
Period:
august 2018
-
now
2016
-
2018
Area Manager
Solo Affitti
Real Estate Management in Lazio, Campania, Calabria and Sicily
Real Estate Agencies business development / Start-up Activation
Assistance with Real Estate owners in business negotiations, in recruitment and
staff training
• Strategic organization of Real Estate agencies in order to achieve development goals
Work area:
Salg
Period:
april 2016
-
april 2018
2015
-
2015
Sales & Customer Success Manager
TrekkSoft - Switzerland
? Italian Area Manager of an American start-up company based in Switzerland
? Sales Analysis / Strategic and Operational Marketing
? Sales in Italy and abroad, customer success service
? Customer Satisfaction analysis and evaluation
Work area:
Salg
Period:
februar 2015
-
december 2015
2014
-
2014
Store Manager
Il Gelato di Carlotta - Canada
? Sales and KPI analysis / Cash, Warehouse Management
? Budget / Personal Training
? Sell in and sell out / Visual Merchandising
Work area:
Ledelse & Planlægning
Period:
juni 2014
-
november 2014
2012
-
2014
Sales Manager
Confesercenti
? Strategic Analysis of commercial, tourism and services areas
? Customer satisfaction analysis and evaluation
? Preventives and Commercial Offers
? Sales and promotion of business training courses
Work area:
Salg
Period:
september 2012
-
maj 2014
My skills and abilities
Skills
active listeningadaptabilitycommunicationcomputer skillsconfidencecustomer serviceinterpersonal skillsmanagementpositivityproactivityproblem solvingresiliencetime management
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