Bachelor in production engineering (having a recognized degree in Denmark). 10 years of experience in Operations, Customer Service and Logistic. Excellent skills in process improvement, projects and sales, as well development of KPIs. Proven leadership experience. Fluent in English, advanced level of German and good skills in Danish
Production Enginner Python Logistic Aviation KPIProduktionsingeniørLufthavnSQLProjectTechnical Skills
Updated 19. juli 2022
My education
2010
-
2017
Diplomingeniør, Produktion/Ledelse
Anden uddannelsesinstitution i udlandet
Recognized degree in Denmark as "Diplomingeniør - Produktion"
Educational area:
Produktion, Logistik & Transport
Period:
august 2010
-
august 2017
My work experience
2017
-
2020
Consultant
Bentes Solucoes Empresariais
Bentes Gestão e Soluções is a compilation of more than 10 years’ experience managing and delivering corporate goals in Operations Management. A combination of Production Engineering and extensive experience in the Aviation Market.
Analysis of ground service level, identifying issues, recommending processes improvement, presenting solutions for operations and airport services, International account management, KPI analysis and reports preparation; Flight Support Ops (customer inquiries, quotation, third parties, invoicing, ops followup, issues resolutions).
Achievements: Successfully participation in a project in Argentina to develop a Roadmap
for a South American company to be highly competitive in a deregulated environment.
Work area:
Projektledelse
Period:
januar 2017
-
marts 2020
2016
-
2016
Operations Coordinator
Inflight Solutions Group
Inflight Solutions is nowadays a benchmark in the field of multi-services for air transport
activity and ground handling services.
Remodeling of the area´s portfolio, developing new opportunities and KPIs;
Support to the sales and commercial team, collaborating on negotiations, tender processes, and contracts
Achievements: Development of new business strategies, leading the company to become the Official
Handler of the most important fair in South America (year 2016), obtaining
10% revenue increase, and new customers.
Work area:
Transport & Logistik
Period:
januar 2016
-
december 2016
2010
-
2015
Operations Coordinator Brazil
Swissport Ground Handling
Swissport is the world’s leading provider of airport ground services and air cargo
handling, being active at more than 300 airports in 50 countries on six continents.
Responsible for the Operational Centre Brazil, assuring compilation in all processes to
attend the operational demand over 17 airports in Brazil; Direct report: Business Development Manager Brazil and EVP Switzerland; Direct subordinates: Operational Centre Team and airports agents in Brazil (25 employees);
Operations coordination, Market relations, Commercial activities.
Achievements:
Successfully performing of 200 monthly flights, with different requirements, needs, and employees spread throughout Brazil, obtained through proper staff training, resources
optimization and customer´s feedback;
Work area:
Transport & Logistik
Period:
februar 2010
-
juni 2015
My skills and abilities
Skills
creativefocus on resultsleanmicrosoft officenegotiation skillspatientprocesses improvementpythonsqltime managementwork under pressure
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