Business Administration student (final year, Universidad Europea Madrid) with a strong interest in brand strategy, marketing, and fashion. Currently interning on the account team at Ogilvy Madrid, gaining hands-on client management and brand communications experience. Native Swedish, fluent English, working Spanish.
Managing customer orders via phone, email, and online platforms, ensuring accurate processing and delivery coordination. Providing product guidance and resolving customer inquiries to build strong client relationships. Collaborating closely with warehouse, purchasing, logistics, and sales teams to ensure smooth order fulfillment and customer satisfaction. Handling incoming customer calls and service-related issues in a fast-paced environment.
Work area:
Salg
Period:
juni 2026
-
august 2026
2018
-
2025
Receptionist
Grand Hotel AB
Acted as the first point of contact for guests, providing client-facing communication and a service-oriented mindset. Managed phone and email correspondence, reservations, and administrative tasks with accuracy and attention to detail. Handled unexpected situations calmly and professionally, strengthening problem-solving and time management skills. Worked both independently and collaboratively across departments, maintaining the position over several years and demonstrating reliability and loyalty.
Work area:
Administration
Period:
oktober 2018
-
januar 2025
2021
-
2022
Sales Assistant
Kjell & Company
Assisted customers in selecting electronic peripherals, providing sales advice and customer service. Handled visual merchandising, arranging and presenting products in an aesthetically pleasing way.
Helps us keep the website stable, secure, and usable, so core features such as navigation and login work as expected.
Read more
Session handling and login
Security and abuse protection
Remember your choices and preferences
Statistics
Helps us understand how the website is used so we can improve content, features, and the overall experience. The information is used only in aggregated and anonymised form.
Read more
Visit statistics and page views
Popular features and content
Technical performance
Marketing
Helps us assess whether our communication reaches the right audiences, so relevant jobs are more likely to be shown to the people they are intended for. It may also be used to display embedded third-party content, such as videos and social media posts.
Read more